EXCHANGES & SHIPPING INFORMATION
RETURNS + EXCHANGES
Running a small business is hard. Our inventory is hand-picked and intended to live with you for a lifetime. The trust you have in us is the same we have in you. Please respect our return + exchange policies to help us provide you with the coolest shit out there.xo - MARNĒ
All items must be returned in the same condition within 7 days of your purchase for in-store credit or exchange.
HOLIDAY EXCHANGE POLICY
*Applicable items* purchased as gifts after Nov 25th, 2021, may be returned for store credit or exchanged for other product until Jan 8th, 2022. This pertains to both in-store and online purchases.
ONLINE RETURNS + EXCHANGES
All Items must be unworn, unaltered & returned in original condition with tags attached, and postmarked to MARNĒ within 7 days of delivery. Guests are responsible for the shipping cost & insurance coverage of returns. Include invoice and reason for return inside the package.
If all above is completed, guests will receive a full refund or in-store credit to their account upon item delivery to MARNĒ. See return shipping address below. Please allow 3 business days to process returns.
350 E Locust St. #101
Des Moines, IA 50309
*Items returned worn/damaged will require a restocking fee*
For the best results for an online exchange, MARNĒ will return items as in-store credit. Guests are responsible for return shipping cost & insurance coverage of exchanges.
Please allow 3 business days for your item to be shipped. Rates are determined by weight & destination. To check the status of your orders, email firstname.lastname@example.org.
*FINAL SALE ITEMS*
All apothecary, undergarments and sale items are final sale and will not be applicable for exchange or store credit.